Vertical lines and black screen on Charge 3

[Lugoton]

I rebooted it like was informed. Screen was back to normal for 2 minutes. Vertical lines come back and when to black screen. I deleted fitbit app. Reinstall, and now I was able to see the charge 3 on phone bluetooth again which I couldn't not found it before and the charge 3 screen is working normal so far which is 1 hr compare to 2 minutes. Try it and let's hope it works since we don't get help from fitbit about this issue. If it works for you, please share 👍

Moderator edit: subject for clarity 

[Maxyg76]

I've had the same, done a long reset and and even worse now!

[LiliyaFitbit]

Welcome to the Fitbit Community, @Lugoton @Maxyg76.

@Lugoton I appreciate your participation in the Forums and providing the troubleshooting steps you followed in order to resolve the issue with your Charge 3. Thank you for sharing your experience and feedback. Our team is always working on our products and services, and your comments are always welcome. I hope you continue enjoying the Fitbit experience and working on your goals. 

@Maxyg76 I am sorry to hear you're experiencing the same issue. I totally understand how you are feeling and appreciate your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

Let me know if you have any questions.

[Takibg]

They will come back. I recommend if you are still under warranty get a replacement. They only get worse.