01-07-2020
08:23
- last edited on
09-27-2020
19:53
by
MatthewFitbit
01-07-2020
08:23
- last edited on
09-27-2020
19:53
by
MatthewFitbit
All of a sudden my display has developed this corrupted vision. Immediately after charging this afternoon. The screen has become less responsive to input too. I have tried rebooting and resetting the device to no avail. Help!
01-07-2020 08:32
01-07-2020 08:32
Try a Long Restart:
CHARGE 3 LONG RESTART
Connect the device to the charging cable.
While the device is plugged into the charging cable, press and hold the button down for 15 seconds.
The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration.
The device turns off.
The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur.
Remove the device from the charging cable. The device shuts down.
Important: Plug the device into the charging cable again.
01-07-2020 08:58
01-07-2020 08:58
Been there done that (many times) no dice
01-07-2020 09:22
01-07-2020 09:22
I did this and it made it worse!
01-07-2020 10:56
01-07-2020 10:56
Contact Customer Support.