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Wake feature is grayed out won't let me change it

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‎09-06-2020 10:04 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

‎09-06-2020 10:04 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

Watch no longer responds to wrist turn to wake up; the toggle option is grayed out so I don't have the option to change it there. I have tried suggestions listed here like holding in button for 8 seconds and still no luck. Other options?

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