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Wanting to delete all my data so I can start fresh. How?

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‎04-12-2020 19:58 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎04-12-2020 19:58 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

I wasn’t really using my Fitbit regularly for the past year and I want to now use it 24/7 but don’t want all the prior data stored. 

Can I completely erase all data but keep my same account and start fresh??

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‎04-12-2020 22:51

In response to JohnnyRow

‎04-12-2020 22:51

Also if you havent used it for the past year the new will take over and it really should not make any difference. Give it a week

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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‎04-12-2020 21:31

‎04-12-2020 21:31

Only way to do that is start a new account with a different email.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-12-2020 22:51

In response to JohnnyRow

‎04-12-2020 22:51

Also if you havent used it for the past year the new will take over and it really should not make any difference. Give it a week

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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