Warranty Team no one responded

[TiffanyMarieM]

Hello. I inquired about a warranty back in Sep and no one responded. I needed a replacement in a hurry so bought another one. If this one stops working in under a year I will never by a Fitbit again . I still would like someone to contact me about my old one so I know there is a customer service team that actually cares about their customers .

[Odyssey13]

Hi @TiffanyMarieM  these are the community forums and you'll need to get with support directly.

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options