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Warranty during COVID-19

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‎04-11-2020 09:26 - last edited on ‎09-17-2020 15:30 by

‎04-11-2020 09:26 - last edited on ‎09-17-2020 15:30 by

My band is broken and my fit it is less than a year old. I can’t seem to contact Fitbit due to the limitations they’ve set around COVID-19 and their availability. Before I buy a new band out of pocket, is there another way to get ahold of Fitbit since they don’t have their customer service chat up and running right now?

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‎04-11-2020 11:35

‎04-11-2020 11:35

If you were trying phone support, it is just closed on weekends and will be back during the week.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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