Watch face will not turn on when rotating wrist

[Dave_M_G]

I have had my Charge 3 for about a week.

When I raise and turn my wrist to check the time, the watch face does not display. If I tap the screen with my finger, then it displays.

I have attempted all wrist motions I can think of, and followed suggestions on this forum for how to turn my arm to get the watch face to show, but nothing helps.

It seems to me it was working the first few days, but has stopped in the last two or three days.

Everything else on the watch is working perfectly. I'm hoping this is just some setting I have accidentally changed, or can set back, and not the early symptoms of a malfunctioning device.

[bronx24 · Accepted solution]

hi there you could of nocked one of the setting off I do this a fair bit my self if you hold the side button in on the c3 you will get a screen pop up saying screen wake and notifications make sure your screen wake is on and not off hope that helps 

[Dave_M_G]

Thank you. That was exactly the problem.

Now I have not only turned the screen wake function back on, but, now I know that holding the side button for an extended time brings up some options settings, which I hadn't noticed before.

[bronx24]

no worries glad it worked for you I have mine turned off to save battery as the flip thing does my head in as you only have to turn you wrist and it pops on lolb

[cholly]

I was having the same issue and read your solution.  THANK YOU!

[colinb333]

Hi, I was also having the same problem... thank you 🙂

[bronx24]

no worries at all glad to help its a easy mistake to make keep knocking my notifications off all the time lol 

[JillDinMN]

THANK YOU!!!  This has been driving me crazy  all afternoon!  must have hit it without noticing and couldn't find anything in the app to fix it.   Fitbit developers should really add this option to the APP settings too, as it's super frustrating  when you dont know it can only be changed on the device.

[KMH1962]

My Fitbit doesn't show a watchface.  When the screen lights up it starts at the 'Steps' screen. 

Can anybody tell me how to get it to show the watch!?

[OzarkMarg]

WOW!  So simple.  Love it!  Thanks so much. 

[DLK56]

I have this problem even with the Screen Wake set to auto. Any other ideas on how to fix? 

[kargueta]

Thank you!!!

[Lolabeads]

Fantastic. Thanks

[Sammytropical]

Hi there, followed these instructions, turned the "screen wake" and have since restarted the device about 3 times and still nothing changes. Any other suggestions?

[DocWat]

Thanks!  

[Lydiamunoz00]

Helped me!  Thank you.  😁

[Ellaprime]

Wow thanks. This worked for me! I had not found that button. Most grateful.

[daffee49]

Thank you. But you must hold side button down for 1-2 seconds. Then the screen will pop up

[daffee49]

You have to hold down side button for tad bit longer, then the Screen Awake will show. 

[Cassidy61]

Thanks worked a treat.