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Water in my Charge 2

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‎07-08-2020 06:40 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎07-08-2020 06:40 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

My charge 2 seems to have water in it. I liked online and it suggested putting it in a bowl of rice for 24 hours which I did - no difference.  Is there anything else I can do?  Or is it game over for my Fitbit?

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‎07-12-2020 18:48

‎07-12-2020 18:48

Hi @FionaC67, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some steps before to posting over here. Let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding the difficulties you're currently experiencing. That said, please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they contact you, let me know if you have any additional questions.

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