Weekend Warrior--Crush your goal on both days--

[JessicaKiar]

I need a little help: I have done three Weekend Warrior challenges and placed first each time. Each challenge, I have increased my step goal first at 10,000; then, 13,000; and the last, 15,000. This last weekend I did a little over 66,000 steps on Saturday and a little over 19,000 steps on Sunday. Shouldn't I have received that 'crush your goal on both days' trophy? I have the first place and personal best, but crushing your goal on both days, I don't. Is there something more than the step goal that counts towards that?

[MarreFitbit]

Welcome to the Fitbit Community @JessicaKiar, hope you're doing great today ! 

You can earn trophies by coming in first place in a challenge or completing your goal. You can also earn trophies for achieving a personal best in a challenge or for achieving your step goal for each day of the challenge. 

We've been having issues with where users report that they've beaten their personal best within a Challenge, but have not received Personal Best trophy. Keep in mind that we're already aware of this issue and we've passed it on to our engineering team for research. 

I appreciate your patience with this matter. Please let me know if we can assist you further.

[JessicaKiar]

Thank you so much for your help! Have a great day! Once the issue is resolved, it will automatically show on my Fitbit account, right? Or, I will get a notice saying it's been fixed?

[MarreFitbit]

Anytime sweetie @JessicaKiar ! 

It will automatically show on your Fitbit account!

[JessicaKiar]

Awesome! Thank you again for your help! 🙂

[MarreFitbit]

Hope this gets solved soon sweetie @JessicaKiar !

Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community, so you can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.

See you around!

[JessicaKiar]

Me too! Thanks again 🙂

[JessieAltaEC]

Has this issue been resolved?  I own I a Fitbit Alta since Nov 2016.  This is still happening.  I met my goal both days this past weekend and it was not recognized.

[RubblePP]

It is almost the end of 2019 and it apparently isn't fixed yet because I didn't get mine either