05-25-2020
18:35
- last edited on
09-08-2020
09:40
by
MatthewFitbit
05-25-2020
18:35
- last edited on
09-08-2020
09:40
by
MatthewFitbit
On my app it says I walked 100,141 last week. The progress report says I walked 99,997 steps. How are they not synced
05-28-2020 09:11
05-28-2020 09:11
@Dawn5 Thanks for being part of our Community! Sorry for the delay in my reply.
Let me help you with your Weekly report not showing all the steps you see on your account. The report is issued with the data that has been uploaded to your account. If you don't sync periodically then some data may be missing that you will see later on your account (once you sync your tracker). I suggest you sync Sunday evening and early Monday to make sure all your week's data have been uploaded to your account. This way your Weekly Report will reflect all your steps.
Let me know how it goes.
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06-01-2020 17:52
06-01-2020 17:52
This week doesn’t match either. On my Fitbit app it states I took over 92,000 steps but my weekly report says 90,174. Thats 2 weeks in a row. I sync up every night or after each work out I do. I’m a numbers girl & need to see it. There’s a glitch with the app, the watch or the way the weekly report is calculated.