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Weight loss badge not unlocking

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‎08-14-2022 03:23

‎08-14-2022 03:23

I just hit my 30lb weightloss marker, and up until this point, I have been unlocking badges every 5lbs. I know for certain there is a 30lb weightloss badge. I tried logging out, uninstalling the app, disconnecting from Bluetooth, turning phone off for a couple minutes, restarting phone, turning Bluetooth on, reinstalling app, and logging back in, and I'm still not receiving the 30lb badge. I tried logging the weight yesterday and today, and neither log triggered the milestone. Does anyone know what can be done from here? Is anyone else having this problem? 

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‎01-05-2023 16:30 - last edited on ‎10-11-2024 10:50 by Fitbit Moderator

‎01-05-2023 16:30 - last edited on ‎10-11-2024 10:50 by Fitbit Moderator

Hi there @CovertTurian. Welcome to Community Forums.

I appreciate the troubleshooting steps performed and the feedback. I'd recommend you follow these steps to restart your device.

Also check these articles, What should I know about my Fitbit badges? and What should I know about Fitbit challenges?.

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