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Weight not reflecting on dashboard in the app

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‎06-25-2019 13:45 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-25-2019 13:45 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

All of a sudden a few minutes ago my weight didn’t show up on the dashboard in the app.  I’ve reset my goals, restarted the app, turned Bluetooth off & back on.  Any ideas?  It was there earlier.

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‎06-26-2019 09:41 - last edited on ‎03-21-2025 11:27 by Fitbit Moderator

‎06-26-2019 09:41 - last edited on ‎03-21-2025 11:27 by Fitbit Moderator

@DanaVon A warm welcome to our Community!

Let me help you with your weight on your app. Please log out from the app, restart your phone and log back in. If the issue persist then please share a screenshot of what you are seeing and information about the phone.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-26-2019 13:47

In response to AlvaroFitbit

‎06-26-2019 13:47

That fixed it - thanks!

Dana
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