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Weird symbol on Today page

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‎01-20-2020 06:15 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎01-20-2020 06:15 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

Hi, yesterday a weird symbol appeared right in the middle of top part of the Today page (next to the steps total) it looks almost like a target symbol but it’s really random! Appears when I scroll back to previous days too... any ideas??

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5 REPLIES 5

‎01-20-2020 06:46

‎01-20-2020 06:46

Are you talking about on the Charge HR or on app?  If on app, phone app?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-20-2020 07:08

In response to JohnnyRow

‎01-20-2020 07:08

Sorry yes on phone- IOS! 

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‎01-20-2020 08:17

In response to JayneS20

‎01-20-2020 08:17

Have you ever done a firmware update?  There is a pink symbol on app that update is available.  I don't remember exactly what it looks like but that doesn't sound like it.  Have you tried tapping it?

 

If you can post a screen cap, that might help.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-20-2020 08:25

In response to JohnnyRow

‎01-20-2020 08:25

Here’s the pic of the symbol...any help appreciated!! 

7A36D24D-3D77-412B-8BBF-6ECDF438083C.jpeg

 

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‎01-20-2020 08:31

In response to JayneS20

‎01-20-2020 08:31

I've never seen that.  I assume you don't see it if you go to some other app, right?

It almost looks like some other app where you are to center the target  to get a compass calibrated or such.

 

Maybe someone else will be able to help.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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