12-18-2017
14:12
- last edited on
09-08-2020
18:54
by
MatthewFitbit
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12-18-2017
14:12
- last edited on
09-08-2020
18:54
by
MatthewFitbit
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My Charge 2 is showing the heart rate tracking ok in the app, with appropriate mrasurements but when i tap on the graph for extra information it says 'out of range' . Why is this? I was within signal and WiFi at tje time and the fitbit is fully charged.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
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12-19-2017 07:50
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12-19-2017 07:50
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I believe "Out of range" means that the heart rate fell below the fat burn zone. So from highest heart rate downwards we get: peak, cardio, fat burn, out of range. My fat burn zone starts at 86bpm, so when my heart rate falls below that, it's out of range.
I kind of wish Fitbit would rename "out of range" to "out of zone". As @Jaah52 noted, range suggests something with a Wifi signal.
12-19-2017 06:51
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12-19-2017 06:51
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12-19-2017 07:50
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12-19-2017 07:50
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I believe "Out of range" means that the heart rate fell below the fat burn zone. So from highest heart rate downwards we get: peak, cardio, fat burn, out of range. My fat burn zone starts at 86bpm, so when my heart rate falls below that, it's out of range.
I kind of wish Fitbit would rename "out of range" to "out of zone". As @Jaah52 noted, range suggests something with a Wifi signal.
12-20-2017 03:41
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12-20-2017 03:41
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@HeydyF query answered! Thanks for your response too
JUlie

12-20-2017 03:43
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12-20-2017 03:43
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Hi. Thanks for that. I've just looked again and you're correct. I think I assumed, because there's also a 'resting' Heart rate measurement that that's what it would say on the graph. I suppose it's just a case if getting used to the terminology!!
@HeydyF query answered! Thanks for your response too

12-20-2017 06:00
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12-20-2017 06:00
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Hi @Jaah52, thanks for your reply and the clarification. The "out of range" has nothing to do with the WiFi connection, it is related with your heart rate zones (as @WavyDavey mentioned, peak, cardio and fat burn) Another term that you will get used to is the resting heart rate, which are your heart beats when you are still.
Feel free to keep me posted if you have further questions!
01-08-2019 10:44
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01-08-2019 10:44
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Does anyone know how to set the Zones for the individual user? I would like to be notified if I exceed the recommended Heart Rate for my age group
01-19-2019 09:50
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01-19-2019 09:50
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Hey @PJMAC1946, welcome aboard! I do apologize for the delay in answering your post. Instead of using the 3 default zones you can create a custom zone if you're targeting a specific heart rate. From the Fitbit app dashboard, tap or click the Account icon and find Heart Rate Zones. Then enter your custom zone.
On fitbit.com, log into your dashboard and click the gear icon in the upper right. Choose Settings > Personal Info. There you can enter your custom zone.
Let me know if you have additional questions!
08-07-2019 16:08
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08-07-2019 16:08
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Heart rate "out if range" makes sound really bad. And that I should be going to see a doctor.
Really should be changed.
04-05-2020 16:15
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04-05-2020 16:15
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I think "resting" would be a reasonable label for this.
08-27-2020 09:13
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08-27-2020 09:13
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Does "out of range" differ for everyone based on resting heart rate data? Just wondering because someone else mentioned being out of range at anything under 86 but my fitbit shows out of range for anything under 94.

01-19-2021 02:13
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01-19-2021 02:13
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Yes. We all have different values for our heart range zones, depending on age and sex .... or it can be customised.

12-28-2021 01:55
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12-28-2021 01:55
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I've just started using Fitbit. On the heart rate (HR) graph, when clicking on individual peaks and dips, it displays the beats per minute (BPM), saying 'resting HR out of range', when clearly the resting HR is very much 'in range'. Being a health care professional, I can see why this terminology is confusing people. In health care, if someone's resting HR is 'out of range' it would indicate there may be a problem that should be investigated. Fitbit needs to change this, as it is misleading for people who may not fully understand HR. If Fitbit mean that the HR is not in the 'burn zones', then this is what it should say. And you wouldn't expect to be in said zones if it's a 'resting' HR anyway.
03-17-2022 10:35
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03-17-2022 10:35
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Charge 5 here and 1 'glitch' after another. Seems the Charge 2 was much better (free, not premium)
My question : when it says my RHR us 66, but when I look at the graph, I see the 'lowest' resting was 55 (I exercise a lot/ not heart issues here) - Does Fitbit take the 55 resting heart rate into account & average it in when it gives you a RHR ( resting heart rate) of 66 ?
I realize everyone's nos are different, but above is my case.

