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What glue should I use on the Charge 2 band?

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‎04-16-2020 00:27 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎04-16-2020 00:27 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

 

Specifically, when the rubber strap delaminates from the mechanism that clips to the watch.

 

This has happened for all three Fitbits I've ever had.

 

I've given up trying to get them replaced.

 

I sure hope that whoever designed this strap mechanism has either been fired, or been told to design a strap that works.

 

Because I'm sure not buying a new Fitbit watch that has this terrible strap design.

 

 

Moderator edit: updated subject for clarity

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‎04-26-2020 10:51

‎04-26-2020 10:51

@norman_cates Thanks for stopping by! Sorry for the delay in my reply.

 

Let me help you with your damaged Charge 2 band. I don't suggest you glue your band. If you have any issue please let our Support team so they can further assist you. I noticed that you already have a ticket with them so keep working with the team to find a solution. Also thank you for the feedback regarding the band design.

 

Let me know how it goes.

Alvaro | Community Moderator

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