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What happens to my Fitbit account when I upgrade to Charge 3?

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‎01-22-2020 10:26 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-22-2020 10:26 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

I currently have a Charge 2 synced to my Fitbit app, and plan to upgrade to a Charge 3.  My question is what will happen to all my data and information in my Fitbit account?

I'm hoping it just continues forward...

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‎01-22-2020 11:50 - edited ‎01-22-2020 11:50

‎01-22-2020 11:50 - edited ‎01-22-2020 11:50

Welcome to the forums!

 

It will continue forward as long as you set it up using the same email  address on the account you have now

 

You can use both on the same account if you want. But if not then remove the other one

 

Website under settings click on the device name. Scroll to the bottom  and you will see where to remove

 

Phone tap on device name and you will see a trash can

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Wendy | CA | Moto G6 Android

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‎01-23-2020 13:48

In response to WendyB

‎01-23-2020 13:48

Ok, but what if I give the Charge 2 (my old one) to a family member, that
does not live in my house. Once he registers it, will I still keep my
information?
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