What is Fitbit’s response to the charge 3 users who cannot read the screen

[DMess]

My Fitbit charge 3  is impossible to read, to see - rendering it sort of useless. There are multiple users here with the same problem - we’ve all tried the workarounds - it doesn’t work. It seems that after a few years the screen is impossible to read. What will fitbit do for their customers? 

[Micke1234]

I wonder too !

I am on my 3:rd (or is it 4:th ?) Charge 3 now.

Now this one has the same problem: Black screen,

I have complained be4 and I got a new without cost (Good !)

But this time I only get 35% discount on a new - Why is that I do wonder

[DMess]

Hi Micke,

Did fibit respond to the request in the forum or did you go directly to customer service. I would take $s toward an upgrade. If i turn on a light i can't see 5he screen. Crazy, 

Thank you .

D

[LZeeW]

@DMess   Please contact Support directly with your issue.  This forum is a user-to-user help site.

[Micke1234]

Hi

directly to customet support.