What's a tracker and how to pair it?

[manda234]

what does it mean to par your tracker I am trying to set it up please write me back thanks

Moderator edit: updated subject for clarity

[WendyB]

Welcome to the forums!

This article should help you

http://help.fitbit.com/articles/en_US/Help_article/1873

Let us know!

[manda234]

I need help I don't know what a tracker is and I don't what it means to par your tracker I am trying to get my fit bit setup please write me back thanks

[manda234]

no that didn't help I don't know what a tracker is and I don't know what they are sayin to set up your par tracking please write me thanks

[Bethany007]

 If I understand your question correctly, you are actually asking "what is a tracker and what is pairing.". A tracker is just another name for your Fitbit device. Connecting your Fitbit tracker with your computer or smartphone for the very first time is called "pairing".

This is copied from Fitbit's site:

"Before you put on your Fitbit  tracker and get moving, you must connect it to your phone, tablet, or computer. Connecting your tracker (also known as pairing) makes sure it can transfer data back and forth with Fitbit (known as syncing). Your tracker data syncs to your Fitbit dashboard, which is where you can see your stats, analyze historical trends, set goals, review your exercise history, log food and water, challenge friends, and much more."

Please go to this link:

https://help.fitbit.com/articles/en_US/Help_article/1873

Then you'll need to scroll down to find this:

"HOW DO I CREATE A FITBIT ACCOUNT AND CONNECT MY TRACKER?"

You'll need to choose whether you prefer to use a phone, tablet, or a computer. these choices will be in blue and will be:

PHONES AND TABLETS
WINDOWS 10 COMPUTERS
WINDOWS 8.1 COMPUTERS
MACS


That should tell you what you need to know.
Good Luck 😊

[Rich_Laue]

@Bethany007 has a very good answer to your question. 

@manda234 since you have posted here we know that you have a Fitbit account. Let's see if we can give more direct help if you need it. I would like ask what device, phone or computer that you wasn't to set up your Fitbit with, also what operating system it runs.? This way we may give you direct help. 

For now let's connect the charge 2 to its charging cable then plugging the cable into a USB device for 2 hours.It may either be a computer port or a phone type charger that plugs in e wall. The important thing is to look for a vibration while plugging it in.. See this Fitbit help doc or Fitbits YouTube video on the Charge 2.

Fitbit also has a video on How to setup on a phone or computer. 

@manda234 let us know if you need more help, and if when trying if you get any errors and what they are. 

[Rich_Laue]

@Bethany007 I have merged you posts to help minimize the confusion. 

[Barnabus]

I need to pair to my tracker. It seems to need 4 numbers but I have no idea what they might be!

[Rich_Laue]

The numbers will be found on the face of the tracker. 

If they are not, then the app found someone's else's tracker. 

[Barnabus]

Thanks for your quick response. I'm all sorted now. Might be a good help if fitbit put that on their setup!

[Rich_Laue]

The quick setup instruction that comes with the unit mentions this, or look on page 2 of your User manual . 

Is this really a Charge 2? This model was discontinued over a year ago. Look at the left side, do yo see a physical button or just an indentation? Both are buttons but on the charge 3 it is not obvious. 

[Ilyaskaderburma]

• Can't pair tracker of charge 3

[Rich_Laue]

@Ilyaskaderburma when following the instructions, linked above, at what step does the failure occur? 

Also what type of device are you using to setup the tracker?