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Where are my active minutes?

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‎05-10-2020 12:21 - last edited on ‎09-17-2020 09:38 by

‎05-10-2020 12:21 - last edited on ‎09-17-2020 09:38 by

I went for a 60 min bike ride with my Charge 3. I remembered to log the ride on the Charge before starting out. It's showing me in my app that I completed a 61 min ride, but it only recorded 9 "active minutes." Yesterday, after 6 hours gardening, I recorded ZERO active minutes. I've only had my Charge 3 for a month... and yes, I've tried a hard restart on both phone and device. 

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‎05-10-2020 14:33

‎05-10-2020 14:33

Here is a helpful article I found pretty applicable. Hope it helps!

 

https://wearablezone.com/news/fitbit-active-minutes/

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