08-11-2019
14:33
- last edited on
11-17-2020
10:46
by
MatthewFitbit
08-11-2019
14:33
- last edited on
11-17-2020
10:46
by
MatthewFitbit
My app has updated but I now can't find where to set the silent alarm through the app, can anyone help me??
08-11-2019 16:13
08-11-2019 16:13
In app click on person symbol in upper left corner.
It takes you to the account page.
Click on your device (Charge 3).
You will see listed - Silent Alarms. Click on that.
08-11-2019 21:13
08-11-2019 21:13
Hmm, with the "old" dashboard, we either tap the "+" symbol at the bottom of the screen or the Charge 3 symbol at upper left corner to directly get to Silent Alarms.
Can someone please explain the logic behind tapping the Account symbol FIRST, THEN tapping Charge 3 to set an alarm with the new experience?
08-12-2019 01:56
08-12-2019 01:56
I'm not sure that there's logic to it, but what seems to have happened is that they have removed the shortcut to the settings via the "+" on the main screen. The alarm settings have always been on the device settings but now we don't have the shortcut. There is some logic with the alarms being on the device settings rather than the account settings as with some fitbits you set the alarm on the device rather than the app.
08-06-2020 17:41
08-06-2020 17:41
This process used to work for me until I updated the firmware. Now silent alarm is gone. I have disconnected And reconnected my Charge 3.
08-06-2020 23:12
08-06-2020 23:12
@Hamule with the latest firmware update for the Charge 3 the alarms are now set on the Charge 3 rather than the on the phone app. You should find an alarm app on the fitbit itself.
08-07-2020 04:28
08-07-2020 04:28
Thanks for letting me know. It sucks but thank you.
08-18-2020 07:05
08-18-2020 07:05
I am unable to find my silent alarms. Looking on my device but can't find it there either. Can someone point me to how to find it on my device?
08-18-2020 07:06
08-18-2020 07:06
Where / how can I find it on my device?
08-18-2020 07:17
08-18-2020 07:17
On the clock screen of the Charge 3 swipe left until you see the alarms app