help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Where is the Fitbit logo on Charge 2?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-28-2019 23:41 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-28-2019 23:41 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Charge 2 has cracked screen. Fitbit wants photos including one with the logo. Can’t find it anywhere and don’t have original wristband either. Any ideas??

 

 

Moderator edit: subject updated for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-01-2019 10:30

‎03-01-2019 10:30

Hello @Barb27, welcome to the Community forums. 

 

I'm sorry to see you've been having trouble with your Charge 2. I haven't seen the Fitbit logo located on the tracker itself, there is however a logo on the wristband, but if you're not using the original one, you wouldn't see this logo located on the bottom wristband. 

 

I would recommend that you ask to Customer Support for clarification, and that you let them know that you're not using the original band, so they can provide you with the next steps. 

 

I hope this helps, please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer