White and gray vertical lines on Charge 3

[LivingSGeo]

My Fitbit Charge 3 is now showing white and gray vertical lines as of tonight. I have restarted it several times but no changes (see image/link below). No water/swimming either. It is now 16 months old and this is my 2nd Fitbit tracker, as I upgraded from an Alta (summer 2019) when it stopped keeping a charge after18 months.

I love the functionality of Fitbits, but seemingly have them become e-waste so quickly is discerning. Hope there is a fix for this!
Thanks!

https://drive.google.com/file/d/1nWExhXb6seFmz-_vhVrnmmJtI3yBtE-q/view?usp=sharing

Moderator edit: updated subject for clarity. 

[AndreaFitbit]

Welcome to the Fitbit Community, @LivingSGeo. I'm sorry to hear about the lines that appeared on your Charge 3. Thanks for letting us know that you have restarted your tracker several times and for sharing your experience with Fitbit.

Please confirm that you have tried changing your Charge 3 clock face and  the long restart. After trying the restart. 

I'll be waiting for your response and keep on visiting the forums. 

[LivingSGeo]

Andrea,

Thank you for your prompt response.I have tried the clock face change several times and the long restart 3 times, but no luck. 

Other thoughts, thanks!

[jfe]

Contact Fitbit support about this. If under warranty you'll be offered a replacement or a 50% rebate on any product from their shop.