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White line on my Fitbit charge 3 screen

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‎06-10-2021 13:33 - last edited on ‎06-13-2021 18:50 by Fitbit Moderator

‎06-10-2021 13:33 - last edited on ‎06-13-2021 18:50 by Fitbit Moderator

I'm on my third Fitbit and once again there is something wrong with it.  I have white lines on my screen.  All I did was plug it in to have it charge.  I contacted support and since its older than a year they will not do anything except give me a discount.  I'm so disappointed, I really liked my Fitbit.  

 

Moderator edit: added label

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‎06-13-2021 18:49

‎06-13-2021 18:49

Welcome to the Fitbit Community, @szeppieri.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for the information provided and for trying to resolve them before contacting us.

 

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

 

If you have any question, please let us know.

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