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White lines on Charge 3 screen

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‎10-31-2020 09:15 - last edited on ‎11-12-2020 13:09 by Fitbit Moderator

‎10-31-2020 09:15 - last edited on ‎11-12-2020 13:09 by Fitbit Moderator

My fitbit has white vertical lines going down the screen ive tried the troubleshooting and changing the clock face but nothing is working. It is out of warranty is there a way to get it repaired?

 

 

Moderator Edit: Clarified subject

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‎11-01-2020 09:44 - last edited on ‎01-24-2025 05:30 by Fitbit Moderator

‎11-01-2020 09:44 - last edited on ‎01-24-2025 05:30 by Fitbit Moderator

@lou9690 Thanks for stopping by!

Let me help you with your Charge 3 screen showing white lines and thank you for troubleshooting this issue. The Charge 3 screen isn't repairable but I noticed that you already have a ticket with our Support team. Please work with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

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