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White vertical lines on my Fitbit charge 3

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‎05-11-2020 09:22 - last edited on ‎09-17-2020 09:38 by

‎05-11-2020 09:22 - last edited on ‎09-17-2020 09:38 by

I bought my Fitbit charge 3 in London on January 2nd 2019. These white lines appeared today one year and four months after my purchase. What should I do? I live in India. Is there any place where it can be serviced in Chennai India. 

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‎05-11-2020 09:31

‎05-11-2020 09:31

@radhavasudevan Hello!  Sorry to hear about your troubles.  If you have already attempted to restart the device and change the clock face and you're still seeing lines on the screen, you should reach out to Fitbit Customer Support for further guidance.

 

Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-11-2020 09:31

‎05-11-2020 09:31

@radhavasudevan Hello!  Sorry to hear about your troubles.  If you have already attempted to restart the device and change the clock face and you're still seeing lines on the screen, you should reach out to Fitbit Customer Support for further guidance.

 

Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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