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Why did the chat support disapear!?!?

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‎02-08-2022 22:35 - last edited on ‎12-14-2022 15:43 by Fitbit Moderator

‎02-08-2022 22:35 - last edited on ‎12-14-2022 15:43 by Fitbit Moderator

I was talking with someone on the chat support funktion and when the chat suppport couldn't help me the chat funktion just "disapeared"!?!?    But my problem still remains and I have a malfunctioning Fitbit within the warrenty time and No one will help? 

Please take responsability for the quality of your products. 

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‎02-09-2022 06:13

‎02-09-2022 06:13

@IsabellMoves - I’m not sure why chat disappeared but if you are in the US, you can tap here for other options besides chat. If you are not in the US, please tap Help at the bottom of the page for options in your country. 

 

One a side note, if you let us know the details of your problem, maybe we can help. 

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