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Why is my Charge HR Fitbit no longer registered in my Fitbit account? I added my Versa and now my

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‎08-12-2020 19:12 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎08-12-2020 19:12 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

Why is my Charge HR fitbit no longer registered in my Fitbit account ? I added Versa Fitbit , and now that is the only one showing in my account.

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‎08-12-2020 19:41

‎08-12-2020 19:41

When you added the Versa, it likely asked if it was to replace the Charge HR.  Might you have said yes?

You could just try adding the Charge HR back if you want them both.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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