11-29-2019
19:17
- last edited on
09-08-2020
11:42
by
MatthewFitbit
11-29-2019
19:17
- last edited on
09-08-2020
11:42
by
MatthewFitbit
I am trying to download my Fitbit data into an Excel spreadsheet. Usually I go to "Settings" and export the data. Settings is greyed out, so I can't select it. What is going on? Thanks,
Cindy
11-30-2019 00:36
11-30-2019 00:36
Are you still logged in? Sometimes fitbit logs you out.
You could try going direct to the export screen via: https://www.fitbit.com/settings/data/export
11-30-2019 12:06
11-30-2019 12:06
Thank you. I was able to figure it out. It worked on the web version on my pc, but not the app version on my pc. Thanks again for your reply. Cindy