10-18-2020
04:17
- last edited on
11-12-2020
13:30
by
MatthewFitbit
10-18-2020
04:17
- last edited on
11-12-2020
13:30
by
MatthewFitbit
Will the Charge 3 be compatible with the new iphone 12?
Moderator Edit: Clarified subject
10-18-2020 10:16
10-18-2020 10:16
The list of compatible devices has not been updated to reflect the new iPhone 12 ... probably because that iPhone has not been released yet. But since previous iPhone models are compatible, I’m guessing the 12 will also be compatible.
10-19-2020 08:40 - edited 03-25-2024 07:51
10-19-2020 08:40 - edited 03-25-2024 07:51
Hi there @robbielou, it's nice to see you around the Community Forums. I'll be glad to help you with your inquiry about the compatibility of the iPhone 12 with Fitbit devices.
As @SunsetRunner said, know Fitbit products are compatible with most devices that have the following operating systems: Apple iOS 12.2 or higher, Android OS 7.0 or higher, and Windows 10 version 1607.0 or higher.
I'd recommend keeping an eye on our supported device list, this list gets periodically updated once a phone has been fully tested and approved as fully supporting the Fitbit App. For the latest list of devices that support the Fitbit app for Android, see Which phones and tablets can I use with my Fitbit watch or tracker?
Hope this clarifies your inquiry. Let us know if you have any additional question.
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10-23-2020 08:27
10-23-2020 08:27
I get my new Iphone 12 pro today
In BT Search there are no Charge 3 are displayed.
In my old IP8 Plus it works fine.
Atm there are no connection possibal.
10-23-2020 09:52
10-23-2020 09:52
I had this same problem with the 12 pro not finding my charge 3. When it’s searching for the device, make sure the Fitbit is plugged in then hold the button on the side until you get a little smiley face. Mine connected after that 👍
10-23-2020 10:11
10-23-2020 10:11
I have seen the smiley several times, but the batch never appears as BT Device.
10-23-2020 11:01
10-23-2020 11:01
Are you using the app to connect? It doesn’t come up in the Bluetooth devices section, you search via the app.
10-23-2020 11:16
10-23-2020 11:16
This was very hard to make pair! However the tip from @Hastie86 worked great. Follow it closely.
1. Plug in your device in cradle
2. Hold in button until the big smiley appears (NOT the one that appears when battery full)
3. Search for device
4. Found!
NOTHING else worked - was playing with for 30 min. - never had such a difficult pairing!
10-23-2020 11:55
10-23-2020 11:55
thanks @ all .. now it connect.. 😄 great weekend all 😄
11-18-2020 07:34
11-18-2020 07:34
Is the iphone 12 max pro compatible with fitbit? I don't see it on the list and the phones are out.
01-08-2021 07:29
01-08-2021 07:29
I just used this tip, works perfectly!
03-19-2021 07:41
03-19-2021 07:41
I cannot get the smiley face to appear. Very frustrated!