Will Charge 3 ever have screen Timeout options?

[christinelank]

Hello,

I received my Charge 3 today and was very disappointed to learn that there is no way to change the screen turning off in 5 seconds. I am a nursing student and was hoping to use this watch to count patients' heart rates and respirations (using the timer function) but this cannot be done when the screen shuts off. My question is, will this ever be an option on the Charge 3 (as in, a future update?) I really like everything else about it but will have to return it if it will never have this function. If the function will be coming soon I may keep it and use a regular watch at my clinicals. Someone from the Fitbit team, please let me know.

Moderator edit: updated subject for clarity

[MarreFitbit]

Hey there @christinelank, it's nice to see you around here! I was making some research and was able to find this idea asking for the same:

• Screen Timeout Option for Charge 3

Please cast a vote for the ideas and leave a comment to show support for it. 

For anything else you would like to see implemented in the future, consider visiting our Feature Suggestions board. This is a space where Community users can post features, ideas, and suggestions that they'd like to see in future Fitbit products, accessories, and software and top-voted suggestions get relayed to our product team for review. You can learn more about how Fitbit decides what suggestions get released in our FAQs.

Let me know if there's anything else I may assist you with.

[matters19]

This thread was started in Oct of 2018. When will there be a decision on this? I need to know if I should return my fitbit. This feature is definitely needed. 

[MarreFitbit]

Hi there @matters19, welcome to the Community Forums. I totally understand how you feel. Please note that our main purpose is to avoid negative experiences to our customers.

In regards to the feature request, please learn more about how Fitbit decides what suggestions get released in our FAQs.

We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our customers. 

Our product team looks forward to reading and incorporating your suggestions into future versions of Fitbit trackers and apps. 

Let me know if you have any questions present. 

[Scrn_Time_Short]

Has the screen timeout issue been fixed for Charge 3? Just need yes or not so I can return this watch if not fixed. Thanks.

[MarreFitbit · Accepted solution]

Hi there @Scrn_Time_Short, welcome to the Community Forums. Thanks for stopping by. 

The Feature Suggestion you're hoping for is still Under Consideration. You can learn more about how Fitbit decides what suggestions get released in our FAQs.