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Will I lose my Charge 4 data if I don't sync?

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‎07-09-2023 07:53 - last edited on ‎07-10-2023 10:37 by Fitbit Moderator

‎07-09-2023 07:53 - last edited on ‎07-10-2023 10:37 by Fitbit Moderator

If battery dies and steps aren’t registering, can the data be recovered? IE. steps, calories burned, mileage, etc.

Moderator Edit: Clarified subject

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‎07-10-2023 10:36

‎07-10-2023 10:36

Hi there, @kcmagg. Welcome to the Fitbit Community Forums. 

Regarding your inquiry, please note most Fitbit devices store up to 7 days of detailed minute-by-minute data. If you wait longer than 7 days before syncing, you may only see the most recent week's detailed data. Summary data (calories, distance, steps, and floors) will be stored for 30 days. Since your Charge 4 measures heart rate, summary heart rate data will be stored as well. 

Maria | Community Moderator, Fitbit


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