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Won't receive emails from S10+ phone

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‎01-11-2020 10:15 - last edited on ‎09-24-2020 19:06 by

‎01-11-2020 10:15 - last edited on ‎09-24-2020 19:06 by

My Charge 3 fitbit won't receive emails from the Samsung email app on my S10+ phone. Thoughts....

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‎01-11-2020 10:56

In response to RNwalker

‎01-11-2020 10:56

It's the Fitbit app. There have been threads and I have also chatted with someone from Fitbit and they said that there are issues ongoing with the andriod devices and issues with the iPhone's as well. I have a Note 10 plus, and I'm not receiving any text notifications, but I AM receiving notifications from other apps, just not the text message app. 

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‎01-11-2020 10:19

‎01-11-2020 10:19

Forgot to mention, the Samsung email App option was selected from notification options within the Fitbit app on my phone.

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‎01-11-2020 10:56

In response to RNwalker

‎01-11-2020 10:56

It's the Fitbit app. There have been threads and I have also chatted with someone from Fitbit and they said that there are issues ongoing with the andriod devices and issues with the iPhone's as well. I have a Note 10 plus, and I'm not receiving any text notifications, but I AM receiving notifications from other apps, just not the text message app. 

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‎01-11-2020 12:56

In response to Wolverine86

‎01-11-2020 12:56

That's what I thought...it's the Fitbit App.  In addition, I can receive a notification on my fitbit that a message has arrived but can not see either the message or who sent it. Hopefully Fitbit can resolve this issue.

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