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Won’t sync to the Weight Watchers app?

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‎03-12-2018 21:56 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎03-12-2018 21:56 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

Anyone else having trouble syncing to the WW app?

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎03-13-2018 05:01 - edited ‎03-13-2018 05:03

‎03-13-2018 05:01 - edited ‎03-13-2018 05:03

Hey there @Amheuser, thanks for stopping by! Are you talking about Weight Watchers? 

 

If so, please visit the following help article for instructions on linking the two accounts: How do I connect my Fitbit with another app?

If you have any questions regarding the connection to the Weight Watchers activity tracker please contact the Weight Watchers customer services team at 1-800-651-6000 or by clicking here.

If you have further questions regarding your Fitbit, I'll be more than glad to help! Woman Wink

Maria | Community Moderator, Fitbit


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‎06-04-2019 21:05

‎06-04-2019 21:05

Yes, I’m having trouble too.  I have deleted Fitbit from the weight watcher app and then added it again and then it worked.  But it only seems to work when I do that and I’ve done it several times now,, frustrating 😞

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‎06-06-2019 10:02 - edited ‎03-14-2024 06:02

In response to Territhina

‎06-06-2019 10:02 - edited ‎03-14-2024 06:02

Welcome to the Community Forums @Territhina! I totally understand how your feel. I really appreciate you've taken the time to troubleshoot this syncing issue between the Fitbit app and Weight Watchers app. 

If you have any questions regarding the connection to the Weight Watchers activity tracker please contact the Weight Watchers customer services team at 1-800-651-6000 or by clicking here.

Let me know if there's anything else I may do to assist you with. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎02-24-2022 16:38

In response to MarreFitbit

‎02-24-2022 16:38

Hi there,

my flex and weight watcher’s apps don’t stay synced, and why when I try to connect to WW from my flex does the warning say that WW will overwrite what’s on my flex? I want THE opposite - flex to overwrite my WW. 

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