Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wrist rotation not working on Charge HR

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi, I am new to the fitbit experience. I have just recently purchased a fitbit and I've heard that when you rotate your wrist, the screen comes on. When I rotate my wrist, the screen does not come on. Is there anything I can do to make this work? Any help will be greatly appreciated.

 

Hi, I am new to the fitbit experience. I have just recently purchased a fitbit and I've heard that when you rotate your wrist, the screen comes on. When I rotate my wrist, the screen does not come on. Is there anything I can do to make this work? Any help will be greatly appreciated.


Thanks

 

Hi, I am new to the fitbit experience. I have just recently purchased a fitbit and I've heard that when you rotate your wrist, the screen comes on. When I rotate my wrist, the screen does not come on. Is there anything I can do to make this work? Any help will be greatly appreciated.

 

 

Moderator edit: updated subject for clarity. 

Best Answer
91 REPLIES 91

Press and hold the side button on your Fitbit charge 3 and select screen wake. Worked for me 🙂

Best Answer

This worked for my Fitbit Charge 3. I must have turned this off when I took it off and put it down on the bathroom counter. Thanks for the tip!

Best Answer

Thank you! Finally the answer!

Best Answer
0 Votes

Very helpfully! Was driving me nuts!

Best Answer
0 Votes

I have a Fitbit charge 3 and there is nothing in settings about the screen lighting up when you left your rest. But on the device itself there is a setting called screen wake. It was difficult to find. From the main screen hold the button in. 

Best Answer

Thank you! This worked for me, I have the Charge 3 and wasn’t able to do what the others said to do! 

Best Answer

Hi there, i tried that but mi fit bit does not have option, any other suggestion ?

Best Answer
0 Votes

Daniela, on the Charge 3, hold down button on left side of charge. It’ll immediately say screen wake. Tap it and it looks lit on. 

Best Answer
Daniel if you don't have a Fitbit Charge 3 holding the button and choosing
screen wake doesn't work. Try suggestions for the model you have
Best Answer
0 Votes

Wrist rotation did work but no longer

Best Answer
0 Votes

This video helped me fix it! https://youtu.be/07qm6i5fJcI 

Best Answer
0 Votes

This video will walk you through how to turn it on https://youtu.be/07qm6i5fJcI 

Best Answer
0 Votes

I agree. They moved it! Here's how to turn it back on https://youtu.be/07qm6i5fJcI

Best Answer
0 Votes

Thanks, that's easily sorted it. No idea how I'd turned it off unless in my sleep! 🙂

Best Answer
0 Votes

Thank you so much for your help. Something so simple but makes you wonder. My screen must have been changed to off by mistake when hitting the wrong button a time or two. Thanks again for sharing 

 

On mine you don’t have to swipe to quick screen settings. You simply

press and hold button> select screen wake to turn on. 

 

 

Moderator edit: merged reply

Best Answer
0 Votes

Thank you!! Your answer is the only one I understood and it worked!!

Best Answer

My setting was wake...

Best Answer
0 Votes

I have also lost the ‘Quick View’ setting. How do I get it back please?

Best Answer
0 Votes
If you hold the button on the left screen awake will pop up make sure that is set to auto. That is how I fixed mine I think I had accidentally hit it once. Hope this helps

Christine
Best Answer

on the Charge 3, hold down button on left side of charge. It’ll immediately say screen wake. Tap it and it looks lit on. Hope that’s what you are looking for!

Best Answer
0 Votes