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Wrist rotation not working on Charge HR

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Hi, I am new to the fitbit experience. I have just recently purchased a fitbit and I've heard that when you rotate your wrist, the screen comes on. When I rotate my wrist, the screen does not come on. Is there anything I can do to make this work? Any help will be greatly appreciated.

 

Hi, I am new to the fitbit experience. I have just recently purchased a fitbit and I've heard that when you rotate your wrist, the screen comes on. When I rotate my wrist, the screen does not come on. Is there anything I can do to make this work? Any help will be greatly appreciated.


Thanks

 

Hi, I am new to the fitbit experience. I have just recently purchased a fitbit and I've heard that when you rotate your wrist, the screen comes on. When I rotate my wrist, the screen does not come on. Is there anything I can do to make this work? Any help will be greatly appreciated.

 

 

Moderator edit: updated subject for clarity. 

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91 REPLIES 91

Hold down the side button until the battery percentage shows up. Swipe to the lightbulb looking icon and tap it to turn on screen wake. Done.

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Thank you!

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Now THAT ONE worked!!

Thanks!

 

 

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Wrist rotation not working

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Rotations not working 

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Hi,

 

Hold the button on the left side of your watch for 4 seconds and switch on the Screen Wake button

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Many thanks it’s working now

Sent from my iPhone
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Thank you!! Worked!

 

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I’m not new to fitbit and I recently have the same problem with my HR3 that I got for Christmas, to replace by 2 year-old HR2. 
Wrist rotation doesn’t work anymore, and pulse rate detection is badly off, reading far too high episodically. I verified this with a chest strap HR detector. 

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Thanks for the help

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Thank you. I didn't realize my Screen was on Manual!

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My wrist rotation works intermittently. Very frustrating. Have to push the sides to see the face. Second Fitbit!  What’s wrong?

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My Fitbit charge 3 won’t show the notifications when I rotate my wrist

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This also works for the Charge 4.  Spent 20 minutes with Fitbit support chat to find this out.

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I got it thanks

Sent from my iPhone
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Thank you! I was going crazy trying to fix this issue. Your fix worked!

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It was NOT easy to figure out. Just had my Inspire replaced due to defective waterproofing, but the new one had screen wake turned off--thanks for this.

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Worked!! Thanks so much!

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It also depends if it is in sleep mode,as I've just figures out having just had same issue and came here for help!!

I tried the Quick View and that was all set but noticed (on Versa 2) the other sections in settings were dimmed and wouldnt work until I change sleep mode. If you have sleep mode set from say 10pm to 7am the wrist rotation clock wake won't work between those hours 🙂

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I never had any problems with my previous Fitbit but this charge 4is a nightmare.  You said something about a quick view setting, where is it or what is it.

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