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Wristband mount on case broke.

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‎11-28-2022 06:30 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

‎11-28-2022 06:30 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

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I got this at the start of the pandemic (unfortunate pre-order). I never expected the case to fail in this way. Admittedly the only time it was off my wrist was when I was having a bath or it was on charge.

 

Two questions.

1. Is it worthwhile getting it repaired, if that is even possible; and 

2. If I get a Charge 5 can I expect it to fail in the same way after not quite 2 years?

 

 

 

 

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‎11-28-2022 13:56

‎11-28-2022 13:56

Hi, @Æthlfreda! I'm not sure if it's possible to repair, unfortunately. The Charge 5 does have a different design for the attachment, so far I have had no issues with mine breaking.

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