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Wristband stuck

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‎10-06-2020 12:32 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎10-06-2020 12:32 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

I cannot remove the wristband on either side. I have tried multiple times. The band is broken and I need to replace.

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‎10-06-2020 19:21

‎10-06-2020 19:21

Hi @christinelien 

This might help you https://community.fitbit.com/t5/Charge-3/Charge-3-band-latch-stuck-pressed-in/td-p/3684800/page/2

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