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Year in review sleep numbers

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‎01-10-2020 11:22 - last edited on ‎09-27-2020 16:58 by Fitbit Moderator

‎01-10-2020 11:22 - last edited on ‎09-27-2020 16:58 by Fitbit Moderator

My husband and I each have a Charge3 and we each received our year in review email- the weird thing was our average sleep scores were 100% identical which we know can’t be accurate. Are there issues with the year in review sleep report?

 

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‎01-11-2020 07:40 - edited ‎01-11-2020 07:40

‎01-11-2020 07:40 - edited ‎01-11-2020 07:40

Hi there @K2Marietta, welcome to the Community Forums. Thanks for sharing all of those details and numbers on the situation. Please know that we take all feedback seriously and that this will be looked into.

 

To get the most accurate information on your report, you can definitely contact Support, so they can take a look into your accounts and confirm the reports sent.

 

Feel free to reach out with any further questions.

Maria | Community Moderator, Fitbit


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