10-30-2022
02:42
- last edited on
12-13-2022
15:36
by
MatthewFitbit
10-30-2022
02:42
- last edited on
12-13-2022
15:36
by
MatthewFitbit
UK just went back to GMT overnight (i.e. daylight savings ended, clocks went back an hour). My Fitbit device showed the correct time I woke up this morning, but the sleep graph in the app shows an hour earlier (which is weird because the clock on my oven display is an hour later - so it's as though my Fitbit app went back two hours).
I checked the settings and turned on the automatic time zone (which I usually have on, not sure how it got toggled off). Underneath that, in the 'select time zone' tab, the time zone for London still shows GMT+1.
Turning the automatic time zone back on resulted in the wake up time updating to the correct time on the main display, but when I open the sleep section, it still says 07:39, not 08:39. (Both places show bedtime as 00:53).
It's not a problem really, should be correct again from tonight onwards, I assume. I just wondered if it has happened to anyone else and if there's a way to reset it. I'm also not sure how much sleep I actually got.
Answered! Go to the Best Answer.
10-30-2022 04:03
10-30-2022 04:03
@JP72 There is no "fix" for this as it happens with BST/DST zone changes. US users will experience it next weekend.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-30-2022 04:03
10-30-2022 04:03
@JP72 There is no "fix" for this as it happens with BST/DST zone changes. US users will experience it next weekend.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-01-2022 05:12
11-01-2022 05:12
Thank you.
12-02-2022 12:44
12-02-2022 12:44
I am constantly contacting support due to Fitbit n I t syncing. So annoying & frustrating. Reps are no help