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app doesn’t connect to fibit HR

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‎04-30-2020 14:27 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎04-30-2020 14:27 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

i recently just bought the fitbit HR and i’m trying to set it up to the app but it won’t connect. I have tried to restart fitbit, turning  the Bluetooth  off and then back on, force stopping the app and even removing  reinstalling app. the App connects with fitbit and asks for 4 digit code but then sticks on this page with the connecting icon endlessly spinning. I have retried numerous times but with same out come. HELP 

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‎04-30-2020 15:28

‎04-30-2020 15:28

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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