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banned and blocked VPN

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‎04-04-2019 11:44 - last edited on ‎11-17-2020 11:10 by Fitbit Moderator

‎04-04-2019 11:44 - last edited on ‎11-17-2020 11:10 by Fitbit Moderator

Today the Fitbit app was updated, i found it had all been reset. Further more when trying to login i find im locked out.

 

Reason, im using a Camden, London UK server. (VPN)

 

What stupidly is this when you cant use a wrist device while using a VPN system?

 

My details are already recorded, so im not hiding anything from firbit?

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‎04-06-2019 06:01

‎04-06-2019 06:01

is it possible to try with another vpn service i hope your problem will be solve tell me which vpn you are using   my suggestion go for purevpn & Expressvpn service both are the king of the industry  if you want to read a detail information about these vpn services go for https://rivipedia.com and Cnet.com these are the very authentic website regarding vpn services

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‎04-04-2019 12:26 - edited ‎04-04-2019 12:30

‎04-04-2019 12:26 - edited ‎04-04-2019 12:30

IP: 185.125.207.241

Banned?

Why?

 

Date Registered
05-19-2018   12:45
 
8000 Servers to pick from?
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‎04-06-2019 06:01

‎04-06-2019 06:01

is it possible to try with another vpn service i hope your problem will be solve tell me which vpn you are using   my suggestion go for purevpn & Expressvpn service both are the king of the industry  if you want to read a detail information about these vpn services go for https://rivipedia.com and Cnet.com these are the very authentic website regarding vpn services

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‎04-08-2019 03:14

In response to callenbooth

‎04-08-2019 03:14

Nothing wrong with the VPN service i have. The problem is Fitbit.com blocking them

 

I can understand someone using one and causing problems, blocking them for an hour is one thing, but blocking permanently is stupid, they are blocking thosands of customers who did nothing wrong

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‎09-28-2019 13:22

‎09-28-2019 13:22

Proton VPN was blocked on 9/26/2019.  Why was it blocked?

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‎05-31-2020 19:30

In response to SkyfireFreefly

‎05-31-2020 19:30

Oh well, i can change ip address 100 times a day if needed, so found a way

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‎10-07-2020 03:25

‎10-07-2020 03:25

I am also having these issues and after speaking to FitBit support, they advised to raise a Suggested Feature ticket, which i have done here: https://community.fitbit.com/t5/Feature-Suggestions/Allow-Fitbit-Access-through-a-VPN-on-Mobile-App/... and as a Modorator has said, it needs up votes before being taken seriously ...

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