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can't get back to home

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‎02-28-2019 19:44 - last edited on ‎11-17-2020 11:22 by Fitbit Moderator

‎02-28-2019 19:44 - last edited on ‎11-17-2020 11:22 by Fitbit Moderator

While sleeping last night my charge 3 began an hour-minute-second count and I can't get it to stop or to return to the home screen. The display shows a clock and the count is now at 17 hours 48 minutes and counting. I have tried swiping every direction, tapping, but no success. 

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‎02-28-2019 20:22

‎02-28-2019 20:22

Welcome to the forums!

 

Did you by chance activate the activity screen, Stop Watch, Relax, Function? If so PUSH in the button to stop what ever it is recording

 

Hope to see you around

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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4 REPLIES 4

‎02-28-2019 20:22

‎02-28-2019 20:22

Welcome to the forums!

 

Did you by chance activate the activity screen, Stop Watch, Relax, Function? If so PUSH in the button to stop what ever it is recording

 

Hope to see you around

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-02-2019 04:11

In response to WendyB

‎03-02-2019 04:11

Wendy

Thank you for your prompt reply. My charge 3 is now back to "normal". 

Joe

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‎09-24-2019 17:30

In response to WendyB

‎09-24-2019 17:30

Mine will not reset

 

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‎10-21-2020 10:32

In response to WendyB

‎10-21-2020 10:32

it got out of the activity but now only shows the screen wake/ notifications 

 

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