help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

charge 2 screen won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-16-2020 11:14

‎09-16-2020 11:14

My charge 2 which I bought in 2018, has stopped working. The screen is black and won't come back on, even after following ALL of the troubleshooting and resets. Is anyone else having this issue? I noticed that right before my screen stopped working, the data wasn't recording correctly. It wouldn't recorded my bike ride miles, nor my heartrate correctly. I hate to think this was done purposely by Fitbit in order for me to purchase a new version. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-17-2020 14:17

‎09-17-2020 14:17

I'm having the exact same problem. What did you try? Woke for a pee in the night last night and couldn't see the time. Now nothing. So sad. 8 want it back. Please help!

Best Answer
0 Votes