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charge 3 band broke

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‎01-27-2020 10:27 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

‎01-27-2020 10:27 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

ive only had for a year, and the band broke...is there a warranty on this?

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‎01-27-2020 10:35

‎01-27-2020 10:35

If you've had it for over a year, probably not. However, you can buy replacement bands from Fitbit's store website here. 

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‎01-28-2020 11:02 - edited ‎01-28-2020 11:03

In response to SkullBurner

‎01-28-2020 11:02 - edited ‎01-28-2020 11:03

Thats pretty disappointing because ive had it for a year and a month (got it for christmas last year) and I haven't done anything out of the ordinary with it. I take it off daily...it shouldn't break because of that.

 

How do you even contact customer service?

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