07-23-2020
05:13
- last edited on
09-15-2020
13:20
by
MatthewFitbit
07-23-2020
05:13
- last edited on
09-15-2020
13:20
by
MatthewFitbit
Hello,
My fitbit had ~15% battery level before I started to swim in the pool.
After ~20mins I saw it stopped to work.
I backed home and cleaned cable and watch, then tried to charge it.
Now It just vibrates when I click on the button while charging, nothing else - no connection with app, no lights, black screen etc.
I left it to charge but I am not sure this will help.
07-23-2020 05:28
07-23-2020 05:28
The fact that you say it failed after/during swimming suggests that you think water might have got in. If so rather than charge it it might be better to try drying it: put it in a sealed jar of bag of dessicant (silica gel, or if you don't have that uncooked rice or cous cous) to draw the moisture out and leave it for a couple of days.
Have you swum with it before? I know they are supposed to be designed for it, but perhaps there was a manufacturing defect in the sealing. Or has it suffered any damage that might compromise watertightness?
07-23-2020 05:32
07-23-2020 05:32
Yes I used it in swimming 3days ago, everything was ok. Not sure about the reason.
Thanks for advice I will try..