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charge2 not turning on

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‎09-08-2020 00:24 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

‎09-08-2020 00:24 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

The charge 2 was updating the firmware and during the half way update the it is disconnected with the phone.  After this the charge 2 device is not getting on.  I have tried the suggested method to turn on but display is not showing at all.

 

Kindly advise.

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‎09-08-2020 08:38

‎09-08-2020 08:38

I have no idea what your "suggested method" is but try a Restart and do it several times if necessary.

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