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clock on my Charge 2 is an hour behind for some reason

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‎02-08-2020 15:30 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-08-2020 15:30 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

How do I reset the clock time on it?

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‎02-08-2020 16:49

‎02-08-2020 16:49

The time is set automatically  when you sync.  Go to Fitbit.com and click on the gear icon at the upper right and then Settings.  Scroll down to Time zone and set it correctly.  Then scroll on down and click on Submit and then sync your tracker.

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‎02-09-2020 04:37

‎02-09-2020 04:37

I've tried synching and the time is still behind an hour. Hoping we get this fixed soon!

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‎02-09-2020 08:57

In response to Sandy0505

‎02-09-2020 08:57

Did you correct the Time Zone per my instructions?

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