help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

dashboard not showing correct time spent exercising

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-26-2021 03:14

‎02-26-2021 03:14

Yet again my charge 2 dashboard on the right recent exercise as 26 mins but the graph in green above shows 45mins which is correct, no idea what is happening any comments please, is it time for a new tracker

Best Answer
Labels:
2 REPLIES 2

‎02-26-2021 11:47

‎02-26-2021 11:47

You would have to give better explanation of "right recent exercise" and "graph in green above";  exactly what screen(s) are you looking at?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎02-27-2021 01:52

In response to JohnnyRow

‎02-27-2021 01:52

Thanks for replying as I am getting more annoyed why this problem has started.  On my laptop I have my dashboard screen on, where it shows on the graph if you are exerting yourself it shows in green if I place my cursor on it shows 45 mins exercise which is correct but, on the right hand of the screen where it shows recent exercise, heart rate, calories burnt it says i just did 26 mins of exercise, also before this problem started my daily exercise was being split in two? I hope I have explained myself better I'm a silver surfer & my vocabularly is not very technical

Best Answer
0 Votes