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great tracker, terrible band design!

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‎04-15-2019 10:56 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎04-15-2019 10:56 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

I love my Charge 2, but this issue with the bands falling off is ridiculous. I lost my first tracker because the band disconnected from the Charge 2 and it fell off, but I did not realize it. I've had this one for about a year and my third band just fell off. Once that happens, I'm afraid to wear it because I know it will just fall off again until I get a new band. These trackers and bands are not cheap and I would expect the bands to last longer. So disappointed...

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‎04-15-2019 12:57

‎04-15-2019 12:57

You aren't the only one.  I'm on this site because I'm ordering another band, which makes my 4th one.  Thank goodness I haven't lost my Charge 2 yet.  I was told that they have redesigned the new tracker band.  I sure hope so.

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