12-23-2016
04:16
- last edited on
09-09-2020
10:13
by
MatthewFitbit
12-23-2016
04:16
- last edited on
09-09-2020
10:13
by
MatthewFitbit
how do I know it is fully charged?
12-23-2016 04:48
12-23-2016 04:48
If you push the button (or remove and replace the charging cable) then it will display the charging icon, when the icon is full, the charge is complete.
12-23-2016 05:52
12-23-2016 05:52
After a sync your app will yell you the battery status.
Also if you have the latest firmware, go to your Chatge2 settings - under Menu options - add the battery meter - then sync
Now simply tap the button until the battery level shows.
12-23-2016 07:49 - edited 12-23-2016 07:49
12-23-2016 07:49 - edited 12-23-2016 07:49
@SteveH wrote:If you push the button (or remove and replace the charging cable) then it will display the charging icon, when the icon is full, the charge is complete.
I found this to be an issue with the Charge 2. When it's charging, and properly docked in the charging clasp, there's no way to find out the charge unless you remove / replace the charging clasp. This causes additional wear and tear to the charging clasp, as well as scratching my screen protector I put on there.
I ended up just plugging and unplugging the USB side of the cable to see what the charge is. Pressing the button while charging does nothing.
This is very annoying and not user friendly. I should be able to press the button when it's in the charging clasp, to bring up the screen to see the charge status.
On the old Charge HR one could easily do that... why did they change it for Charge 2?
12-23-2016 07:56
12-23-2016 07:56
You can press the button through the the hole in the clip but it is a little fiddly. I find using a fingernail works.
12-23-2016 08:00
12-23-2016 08:00
@SteveH wrote:You can press the button through the the hole in the clip but it is a little fiddly. I find using a fingernail works.
Really? I thought I pressed the button several times (with my fingernail) and nothing happened. I guess I will have to try again with a pen tip or something.
12-23-2016 11:42
12-23-2016 11:42
If you just tap on the face while it is in the charging harness, the battery emblem will come up. I think this is in the documentation, I know I read it somewhere because that is what I do.
12-23-2016 11:45
12-23-2016 11:45
Good call. I found it on page 10 of the manual:
https://staticcs.fitbit.com/content/assets/help/manuals/manual_charge_2_en_US.pdf
02-08-2017 18:17
02-08-2017 18:17
A lot of people are using usbs add on box on a laptop & the laptop does not have the power to charge fitbit . You can charge fitbit on the usb on your laptop or get a power cord for your usbs box . That is why people can not charge fitbit in 2 hours , I hope that will help .
02-08-2017 19:18
02-08-2017 19:18
It's a good question. I recently charged my Fitbit, saw the fully-filled battery icon, removed it from the charger, synced it and saw a full green icon on the smartphone app, then used the button to scroll to a function on the Fitbit. Approx. 10 seconds, while scrolling back to the home (time, date, and # of steps screen), I saw the battery level screen that showed 85%. What's the story there? That kinda bothers me. If I had really burned through 15% of my battery life in a minute of doing a few mundane functions, the battery would not last a day (typically lasts 4-5 days).
02-09-2017 07:33
02-09-2017 07:33
02-09-2017 10:25
02-09-2017 10:25
Yep, that makes sense.
02-25-2017 08:02
02-25-2017 08:02
Hello guys! I hope you are doin' great! 🙂
Your Fitbit Charge 2 comes equipped with a rechargeable lithium-polymer battery. Charging fully takes about one to two hours. You'll see on the display of the Charge 2, when the battery doesn't have lines inside the battery picture and it has a solid color, that means that the battery is fully charged. The battery normally lasts up to 5 days with normal use. If you are having battery draining issues, I suggest you to take a look at this post which contains tips to make it last longer. However, if the issues persist, I suggest you to contact our Support team for further assistance.
Have a nice day folks!
08-22-2017 11:52
08-22-2017 11:52
You would think that it would just show fully charged on the screen...wow, Fitbit..smh .. thanks for the plug removal suggestion.
12-24-2017 08:02
12-24-2017 08:02
This is the best way to find it out. But I have a problem again. The seller told me to keep it plugged for the first time for more than 3hrs even if its fully charged.
Any idea why he told me to do it ?
12-24-2017 08:11
12-24-2017 08:11
Because he doesn't know what he is saying.
First point. Until it is setup you will not know what the battery level is.
Second point. You are going to want to try it out as soon as it is setup.
Enjoy!
12-24-2017 08:41
12-24-2017 08:41
@Rich_Laue wrote:Because he doesn't know what he is saying.
First point. Until it is setup you will not know what the battery level is.
Second point. You are going to want to try it out as soon as it is setup.
Enjoy!
Thanks. just as I thought. because he was talking about the device as if he's selling me a mobile phone 😄
Anyway I fully charged it and now I'm using it since I got it today.
Thanks for the help Cheers !!
12-26-2017 22:04
12-26-2017 22:04
Thank you! Very helpful.
12-28-2017 09:08
12-28-2017 09:08
There is no visible charging icon....this is why so many people are asking how can u tell when your fitbit charge 2 is fully charged.....I have owned 3 different styles of fitbit and this is the only one that does not have an obvious charging icon.
04-21-2018 08:16
04-21-2018 08:16
You can't seen the screen when the Charge HR 2 is charging so pressing the button doesn't do anything. And removing the cable from the charger doesn't help either. There's nothing to see when you're looking at the "underneath" of the HR2.